Frequently asked questions
FAQs
- Capsule homes are compact, modern living spaces designed for maximum efficiency and comfort.
- Prices vary based on size, design, and custom features. Please refer to our pricing page for detailed information.
- We offer various sizes, from single-occupancy studios to larger family units.
- Yes, our designs focus on sustainability, featuring energy-efficient appliances and insulation.
- Yes! We provide options for layout, finishes, and additional features to fit your needs.
- Installation is straightforward, with detailed instructions provided. Professional installation is also available.
- Yes, our homes can be adapted to various climates with appropriate insulation and HVAC systems.
- Yes, we have financing options available. Contact our sales team for more information.
- Yes, we provide customer support for any inquiries before and after your purchase.
- Regular cleaning and maintenance of appliances will keep your home in excellent condition.
- We offer a standard warranty covering structural integrity and major components. Please check our warranty policy for details.
- Yes, our homes can be adapted to various climates with appropriate insulation and HVAC systems.
- We host open houses and showcase events. Check our events page for upcoming tours.
- Construction time varies based on design and customisation, typically ranging from a few weeks to a few months.
- We use high-quality, sustainable materials designed for durability and efficiency.
- Yes, many of our models are designed to be easily transportable.
- Yes, they are an excellent option for vacation rentals or guest accommodations.
- Permit requirements vary by location. We recommend checking local regulations before installation.
- Capsule homes typically require water, electricity, and sewage connections, similar to traditional homes.
- Yes, our designs prioritise sustainability and minimal environmental impact.
- With proper care, capsule homes can last for decades.
- Yes, they are built to meet safety standards and regulations.
- Yes, many customers choose to create a cluster of capsule homes for larger living spaces.
- We accept various payment methods, including credit cards, bank transfers, and financing arrangements.
- Owners may need to consider maintenance costs, utility bills, and property taxes, depending on location.
- Our team is available to assist you in selecting the best model based on your lifestyle and preferences.
- You can order directly through our website or contact our sales team for assistance.
- Please check our website or sign up for our newsletter to stay informed about any current promotions.
- Yes, you can resell your capsule home just like any other property.
- Capsule homes provide affordability, energy efficiency, and a minimalist lifestyle without sacrificing comfort.
- Yes, with proper insulation and heating/cooling systems, they can be used year-round.
Purchasing rules
- Items can be purchased by browsing our website, selecting products, and completing the checkout process.
- We accept major credit/debit cards, PayPal, and other secure payment methods.
- No, you can purchase any quantity of items without a minimum order requirement.
- Yes, you can modify your order after placing it. Please contact us as soon as possible for assistance with your request.
- After placing an order, you will receive a confirmation email. If you do not receive it, please check your spam folder.
- If you haven't received a confirmation email within an hour, please contact our customer support for assistance.
- Out-of-stock items will be indicated on the product page. You can sign up for notifications when they become available again.
No Returns or Exchanges: Once you purchase and take delivery of the capsule house, it cannot be returned or exchanged due to the custom nature of the product. This means buyers should be certain about their decision before finalising the purchase.
No, the price includes not just the Capsule House itself, but also shipping, handling, and any applicable taxes or fees.
- Shipping times vary depending on your location and the shipping method chosen. Estimated delivery times will be provided at checkout.
- Yes, we ship internationally.
- If your order arrives damaged, please contact customer support within 48 hours with photos of the damage for assistance.
- Currently, we do not offer gift wrapping services, but we ensure that all products are well-packaged for safe delivery.
- Yes, you can enter the recipient’s address during checkout for gift purchases.
- Please contact us immediately if you notice a mistake in your shipping address. We can only correct addresses before the order is shipped.
- You can reach our customer support through the "Contact Us" page on our website, via email, or through our social media channels.
- Yes, certain items may be available for pre-order. Details will be provided on the product page.
- Prices are subject to change without notice. We recommend checking the final price at checkout.
- If you encounter any issues with your payment, please contact our customer support for assistance.
- Yes, we offer a referral program where you can earn rewards for referring friends. Check our Referral Program page for more information.
